Just Plain Burnt-out!

Work never seemed to be soooo draining like this before. Back in the Ortigas site where I used to work in was just plain easy and no-brainer. Not to point out the obvious, it was so easy to get there. Just one ride and you're done. No hassles of crossing the street or no brisk walking involved with risks of getting tossed by reckless drivers. AND we never failed to entertain ourselves there - random gossiping, eating crispy pork skin (aka chicharon), and talking about non-sense would get us thru the day (or should I say night?).

Now, aside from the toxic program I am in, which I thought at first was challenging and fun, creeps me out. There are just so many parameters. With the extremely expensive fare going to Makati and random asshole drivers who don't want to take you to your point of destination because of congested service roads and greed for passengers for another round trip AND a relatively risky way to cross the street away from the pedestrian lane since the company building is opposite the drop off point, there are way lots of things to consider and point out.

The program is so not my turf. Technical questions about domain names are like encrypted messages from Krypton. Although we have technical support, at times we are misjudged plainly because we don't know what the customer is talking about. Most of the time, bugs or glitches are evidently there to consistently remind us that the systems are NOT perfect and make us realize that we are paid to take in calls. We don't even have idle time anymore. Bug equals more calls to take. The progam I am in now is relatively simple. What makes it complex would be the scope of support that we offer. I REALLY DON'T KNOW what this program has but at the end of the shift I just feel so used up that I feel the company underpays me A LOT.

The environment here is needless to say smothering. I feel agents are choking me to death with their two hands wrapped around tightly on my neck, especially the tenured ones. They feel they are so much better than us, which is totally quite the opposite.

Talk about pressure in the work place. I smell and embrace politics everyday. It's in the air that I breathe. It's all around us that I can't even express it enough.

People here mostly based on character are tolerable and genuinely nice. But when it comes to work, there goes the pride and ego. They don't want to be outshun and are so hungry for promotions. Poor low-life-egocentric-promotion-hungry citizens of the company. And some due to frustration just emit that frustrating atmosphere that affects us all leading to low morale and high absenteeism rate.

I am completely burnt out now. It completely depletes my energy and it's just a matter of time that I go and pack my bags again. Maybe go for a lateral transfer or some other companies that would make me worth my skills. Had I have options, nobody would have ever seen me around here. I deserve more than what they are paying me. If I am not treated and recognized right eventually, it's goodbye Convergys and hello world for me!